Shinglehouse Borough

Water Department

Our water system consists of two wells, which supply our town’s water demand. These two wells produce ground water which is good quality water. We constantly monitor the quality of our water to insure that we are delivering a quality product to you, our customer.

Please call this number 3 days before digging!

If you have any questions, concerns, or comments regarding our drinking water please feel free to contact us at (814) 697-6912 or (814) 697-6711.

We currently read your water meters quarterly (every three months). Please be sure to avoid tampering with the meter , as the water meter is owned and maintained by the borough. If for any reason you need to make repairs to your household, which involve the meter in the basement or crawl space, , please contact us so that the meter can be inspected to insure that it will function correctly.

If you have a drafty area where your meter is installed, please insure that your meter has been properly insulated to avoid freezing during the winter months. Our meters are  no longer designed to have the bottom plate break away if they freeze, the meters will now break in the brass area of the body, rendering them irreparable. If the meter freezes this could lead to an excessive expense to you the customer, from water damage to your home,  the expense to replace the meter, as well as charges from the water department. If you are unsure of how to properly insulate your meter please contact us.

How much water is your leak wasting?

If you notice a wet spot in your yard, which will not disappear during dry weather, please contact the borough water department. It is possible that a water leak may have developed in your service line or a water main. If upon investigation the borough water department finds that the leak has developed in the service line on the property owner’s side of the curb box, you the owner are responsible for the repair of that leak. It is vital that leaks are repaired in a timely manner, to avoid future water rate increases.

Water leaks within the home will also drive up the operating costs to the borough, as well as you the consumer. Please insure that all fixtures and lines in your home are leak free.

See our water conservation page for tips and hints to help reduce your water consumption.

If you would like to view our current Consumer Confidence Report to find out more about our drinking water please follow the link on the bottom of the page “Drinking Water Report”.

Public Notifications

In the event of a situation that may make the water unsafe, public notification will be announced  by our automated Swiftreach System and posted on this website. You will receive information regarding the nature of the problem, instructions for protecting yourself if necessary and what is being done to correct the problem.

If your telephone number, address, or e-mail address has changed, or if you are not sure you have been added to the Swift 911 Notification System, please update them using the link on the left hand side of this page  in order to insure that in the event of an emergency or announcement you are notified.

During our last activation of the system, 10 percent of the numbers that are used by the Swiftreach system were invalid numbers, therefore they were removed. If you did not receive a call from us, chances are you do not have a valid number in the system.

 Service Interruptions

Occasionally it is necessary to interrupt service for maintenance, repairs, etc. We will make every effort to notify you in advance of any scheduled interruptions to your service. Our Swiftreach system will be activated to advise you of  the length of the expected outage, as well as on this website.  Should an emergency arise that would require your service to be interrupted without notification, we will be working diligently to restore service as quickly as possible. If the quality of your water is affected, you will be notified of the proper safety procedures.

2020 Water Report

2020 Annual Drinking Water Quality Report

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Shinglehouse Borough

PO Box 156
Shinglehouse, PA 16748

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